Customer Service Hours & Toll Free Phone Number 866-639-2741

Privacy & Security Policy for ArtistGifts.com

At ArtistGifts, we truly value your privacy and only collect necessary personal information when you place an order. We will never sell or share your information and we are fully PCI compliant maintaining the highest level of security available. For additioal details please see our full privacy policy and security information below.


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering on our site, as appropriate, you may be asked to enter your name, email address, mailing/shipping address, and credit card information to help us process your order. We also request your phone number in case we need to contact you regarding your order.

When do we collect information?

We collect information from you only when you place an order. We do not require you to establish an account with us to place an order or view our products.

How do we use your information?

We may use the information we collect from you when you make a purchase in the following ways:
       To quickly process your transactions.
       To send you emails regarding your order.
       To send shipping and tracking notifications when your order is shipped.
       We will only call you if there is an issue with your order and we are unable to contact you via email.

How do we protect visitor information?

Our website and is PCI compliant is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. In addition we use regular Malware Scanning to keep you safe when visting our site.

When placing an order online, we implement a variety of security measures when a user submits their personal information. All personal, sensitive and credit information you supply when entering our check out area is encrypted via Secure Socket Layer (SSL) technology and is processed through our secured gateway provider. We use the most secure type of encryption available, look for the Secure Lock when you enter check out.

Secure Lock during ArtistGifts.com Checkout

In addition, all personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

For additional fraud protection we require a CVV code (usually on back of card) to be entered along with your credit card number and expiration date. This feature goes along way to protect you from unauthorized charges. If you aren't sure where your CVV code is located don't worry. We have a diagram showing it's location when you are checking out. Your CVV credit card code will only be used to authorize a purchase - it will never be saved or stored.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow them) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.

We use cookies to:
       Help remember and process the items in the shopping cart.
       Compile non personal, aggregate data about site traffic, and site interactions in order to offer better site experiences in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (such as Internet Explorer, Firefox or Chrome) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you disable cookies, it will turn off the features that make it possible to hold items in your shopping cart and go thru Checkout.

However, you can still place orders by calling our customer service department during regular business hours or contacting us via Email for other ordering options.

Google

Google, as a third party vendor, uses cookies (such as the Google Analytics cookies) to provide us with necessary demographics, page views, media and browser data to make sure we are providing the best experiences for our viewers.

We do not use Google or other third party Advertising Vendors to serve ads on our site. Nor do we use Google’s DART cookies to serve ads to our users based on their visit to our site and other sites on the Internet.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

Other than optional social media sharing links you can choose to use, we do not include or offer third party products or services on our website.

How does our site handle do not track signals?
We do not track our customers thru online advertising methods.

Does our site allow third party behavioral tracking?
We do not allow third party behavioral tracking. Any third party Social Media Sharing links we provide on our site are purely optional and for the benefit of our customers who wish to share our site pages or products thru Facebook, Pinterest or other Social Media outlets.

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within 7 business days.

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:
       On our Privacy Policy Page
Users are able to change their personal information:
       By emailing us
       By calling us
       Via Unsubscribe Link in our Email Newsletters.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to send you order confirmations and shipping information.  We may also contact you if there is an issue with an order or we need any additional information to process your order.

Joining our Mailing List

We do provide our customers an option during checkout to join our email list to receive weekly newsletters from us with sales, discounts and new product updates. We do not share or sell this email list with any other parties.

To be in accordance with CANSPAM we agree to the following:

If at any time you would like to unsubscribe from receiving future emails, you can use the Unsubscribe Link in all of our email newsletters or request to be removed by emailing us at: Unsubscibe@ArtistGifts.com.


Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

www.ArtistGifts.com
United States
PO Box 1743
Prineville
Oregon
97754
info@artistgifts.com
541-416-2571

Last Updated on 2015-03-16

 

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