Customer Service Hours & Toll Free Phone Number 866-639-2741

International Ordering:

International orders can be placed online or by calling us directly at 541-416-2571. (Our toll free number may not work outside of the U.S.)

International Shipping and Tracking Information:

We ship most of our products to Canada, Europe, Australia and New Zealand, via Air-Mail. This option may be selected at Check-Out. Please note that our Free Shipping is only available for U.S. Orders, our International Shipping rates are below:

Canadian Shipping - $10.95 per 2 lb Order*

Australia, New Zealand and Europe - $16.95 per 2 lb Order*

  • At Check-Out, choose the shipping option for your location.
  • We Ship using Standard Air-Mail or Global Priority and delivery time will vary depending on your location and your country's Customs Department.
  • Standard Air Mail will provide Tracking Service to Most but not all countries. Global Priority provides tracking to all locations.
  • You may upgrade your shipping to Global-Priority which includes tracking information. Email Us for additional shipping costs and shipping time estimates.

*Please Note These Exceptions:
For our Stick Umbrellas, Orders over 2 Pounds (.91 kilos) and other Oversized International Orders, we will contact you via Email requesting additional shipping charges to pay the extra postage required for these exceptions. We will not, however, apply any additional charges without your prior authorization.

Questions? Please Email Us with the items you would like to order and we will provide you the shipping cost.

International Customs Information:

Your country may have a Customs Fee or Tariff that will be applied to your purchase order. Unfortunately due to the number of countries we ship to and continually changing policies, we do not have current information on the types of products or order values that will incur customs fees or the amount of those fees. You can contact your country's custom's office or your local post office for more information.
We are not responsible for any Taxes, Duties, Custom's Charges or additional handling charges your country may require on your purchase order.

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